In ATF once i want to delete the incident after completion of testing if i click Delete
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07-10-2025 01:21 AM
Hi,
In ATF once i want to delete the incident after completion of testing if i click Delete then it is opening one popup which is mentioned in the below screenshot.
Please help me out what ATF test steps should i need to use for this ?
Kindly help me out the test steps.
Thanks
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07-11-2025 01:45 AM
Hi @kranthi2
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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07-10-2025 03:10 AM
Hi @kranthi2
I tried on my system, you can use Custom UI steps(Click component).
Regards
Shaqeel
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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
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Regards
Shaqeel
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07-10-2025 11:05 PM
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07-10-2025 11:51 PM
Hi @Shaqeel
I am getting this error continually
I don't see any details in the error i am getting this while using the Click component (UI) step.
Please help me out how can i troublshoot it.
Thanks
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07-11-2025 01:27 AM
Hi @kranthi2
The error means you have not selected correct component. Try Manual Page inspector to identify the correct component.
Regards
Shaqeel
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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
***********************************************************************************************************************
Regards
Shaqeel