In Record Producer "Map to Field" is not working for Reference field type
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12-14-2023 08:20 PM
Hi,
In Record Producer "Map to Field" is not working for Reference field type.
I have submitted the Record producer with some location as mentioned in the below Screen:
But after submitted it is not getting auto filled instead it is empty field in the incident form.
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12-14-2023 10:47 PM
Did you check in list layout if value is shown for that record in that table?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-15-2023 03:20 AM
Hi,
yes i have checked but in list layout also it is empty
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12-15-2023 03:31 AM - edited 12-15-2023 03:31 AM
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07-17-2024 03:30 AM
Im also facing similar issue but in list layout value was showing but when i open the record then field was showing empty value. Can you please help me on this issue?
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12-14-2023 10:31 PM
Hello @kranthi2 ,
Have checked my previous response? if not then please go through that once and let me know your views on this.
Thanks,
Aniket