In report outage data is showing as empty
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3 hours ago
Hi Everyone,
In the report outage data is showing as empty, in database view where clause condition did i miss anything , can you someone please suggest me how to fix this issue? Screenshot attached below:
Thanks & Regards,
Abbas Shaik
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3 hours ago
you added where clause in only 1 table
you will have to add it for other 2 so that your join works properly
you can add this where clause in Outage table here like this
Similarly you will have to join and add where clause for CHG, I added but not sure
Please enhance that
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
After making changes in where clause and in the report data is showing as empty
Regards,
Abbas
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2 hours ago
Hi @Abbas_5
I think you need to change the sequence.
First go through Project and Change, and then from Change move to Outage — that’s where you’ll see the results.
In other words, I want the flow where Change is linked first, and from there you navigate to the Outage where you’re doing the operations.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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2 hours ago
how are you linking CHG and Project task?
I suggested to enhance the where clause as I am not aware about the linkage between the 2 tables.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
