In report outage data is showing as empty

Abbas_5
Tera Sage

Hi Everyone,

 

In the report outage data is showing as empty, in database view where clause condition did i miss anything , can you someone please suggest me how to fix this issue? Screenshot attached below:

Abbas_5_0-1769764921369.pngAbbas_5_1-1769764963219.png

 

 

Abbas_5_2-1769765287273.png

@Dr Atul G- LNG 

Thanks & Regards,

Abbas Shaik

 

9 REPLIES 9

Ankur Bawiskar
Tera Patron

@Abbas_5 

you added where clause in only 1 table

you will have to add it for other 2 so that your join works properly

you can add this where clause in Outage table here like this

Similarly you will have to join and add where clause for CHG, I added but not sure

Please enhance that

AnkurBawiskar_1-1769766409189.png

 

 

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

After making changes in where clause and in the report data is showing as empty

Abbas_5_0-1769767565879.png

 

Abbas_5_1-1769767614913.png

 

 

Regards,

Abbas

 

Hi @Abbas_5 

I think you need to change the sequence.
First go through Project and Change, and then from Change move to Outage — that’s where you’ll see the results.

In other words, I want the flow where Change is linked first, and from there you navigate to the Outage where you’re doing the operations.

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@Abbas_5 

how are you linking CHG and Project task?

I suggested to enhance the where clause as I am not aware about the linkage between the 2 tables.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader