In RITM view , field is not mandatory
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9 hours ago
Hi Community,
in catalog view a variable is mandatory but in RITM view , that variable is not showing as mandatory star mark . how to make mandatory in requested item view . Can anyone please help on this .
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8 hours ago
This is out‑of‑the‑box behavior.
Just like a field that is made mandatory on the form (via Client Script or UI Policy) does not show as mandatory in the list, the same behavior applies to Variables.
Therefore, displaying an asterisk for mandatory Variables in the list view is not supported and will not work.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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7 hours ago
did you get a chance to check my above comment?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
