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In sctask email function by clicking the above 3 dots the requester names populates in the CC tab

Ashok Mahato1
Tera Contributor

‎08-27-2024 09:22 AM - edited ‎08-27-2024 09:23 AM

In sctask email function by clicking the above 3 dots the requester names populates in the CC tab instead of TO tab please go through attachment screenshot  . HOW TO CHANGE INTO TO TAB IN EMAIL

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Hemanth M1
Giga Sage
Giga Sage

‎08-27-2024 10:05 AM

Hi @Ashok Mahato1 ,

 

Check here for sc_task table:

 

HemanthM1_0-1724778283241.png

 

Hope this helps!!!

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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Ashok Mahato1
Tera Contributor
In response to Hemanth M1

‎08-30-2024 05:03 AM

  1. For me name: email to requested by and assigned to is not there 
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