In sctask email function by clicking the above 3 dots the requester names populates in the CC tab

Ashok Mahato1
Tera Contributor

In sctask email function by clicking the above 3 dots the requester names populates in the CC tab instead of TO tab please go through attachment screenshot  . HOW TO CHANGE INTO TO TAB IN EMAIL

3 REPLIES 3

Hemanth M1
Giga Sage

Hi @Ashok Mahato1 ,

 

Check here for sc_task table:

 

HemanthM1_0-1724778283241.png

 

Hope this helps!!!

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

  1. For me name: email to requested by and assigned to is not there 

deepa9a9kum
Giga Contributor

even I have same question "In sctask email function by clicking the above 3 dots the requester names populates in the CC tab" I check email client templates and table sc_task & task but nothing found how and from where to remove this configuration