In servicenow knowledge article body want to allow video embedding form sharepoint
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03-11-2025 11:48 PM
In servicenow knowledge article body want to allow video embedding form sharepoint sites. We change the properties glide.html.enable_media_sites : youtube.com,player.vimeo.com,vimeo.com to apend sharepoint.com but its still not loading while youtube.com and other are working.
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03-12-2025 12:03 AM
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1120409
https://www.servicenow.com/community/itsm-forum/embedding-video-into-knowledge-articles/td-p/568382
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-12-2025 12:15 AM
We have already added as per KB the domain in property still its not working.
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03-12-2025 12:16 AM
Did you try using cache.do? If the issue persists, it’s better to log a new support case or try updating/repairing the Knowledge Management plugin. @kirandhobale
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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