In sow view need to add email template icon for problem and RITM forms

Abhilasha G T
Tera Contributor

Hi Team,

 

In sow view need to add email template icon for problem and RITM forms like below mentioned in the screenshot, how to do this. Currently i can see that email template on the incident and change form.

 

AbhilashaGT_0-1763117760733.png

Regards,

Abhilasha G T

5 REPLIES 5

@Abhilasha G T 

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader