Inbound Web Services Mid Server

[juliana3]

My 3rd party does not have permission to connect with ServiceNow using internet in its server.

So he needs to send inbound actions to servicenow using mid server, but its not working.

How can we configure this?

[juliana3]

B-rad,

I tried to put the midserver user as an integration user in its contact record.

The error message the 3rd party system receives is as follows:

Exception invoking the webservice activity. The Exception is:

<!--

body

fieldset

h1{font-size:2.4em;margin:0;color:#FFF;}

h2{font-size:1.7em;margin:0;color:#CC0000;}

h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}

#header

#content

.content-container

-->

h1. Server Error

</div

Exception while processing Web Service activity. Error message: Unsupported Content-Type: text/html Supported ones are: . Caused by: Unsupported Content-Type: text/html Supported ones are:

Juliana Mendo

[Ganesan M]

Hi Juliana,

The MID server is only for outbound to communicate to 3rd party application in scenario such as 3rd party is secured and so MID server is installed in 3rd party infrastructure for easy communication from Servicenow. You could get help from 3rd party infra team to access only Servicenow through internet since servicenow can be accessed from any network if internet is enabled.