ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Send Email button on Incident Form

@jaheerhattiwale Hi, Need help for the below requirement. On the incident form we need to create the "Send Email" button.Whenever we click on the "Send Email" button we need to show pop up window in that window need to show the "To" and "CC" and "BCC...

Resolved! How to report on time between state changes

One of our managers is requesting SLA timelines/reporting on how long it is between an Incident being opened, to the state changing to In Progress. So not the base SLA timer that starts once the state changes, but some way of reporting on how long be...

StewartF by Tera Expert
  • 3384 Views
  • 6 replies
  • 3 helpfuls

Resolved! Portal script is not working properly

HI All, portal script is not working properly , Can anyone help me  <div id="buttonContainer"><span ng-repeat="key in data.inc" >{{key.name}}</span><div ng-nepeat="key.name==='Tech majis' "><button class="btn btn-primary" ng-click="c.selectCategory('...

How to restrict special characters in Transform map data load

Hi All,I am having a transform map which is loading the data from third party application to ServiceNow Users table.There are some special characters in the Department value that is sent from third party app. Ex: Fältred. Once it loaded into ServiceN...

Renu9 by Tera Contributor
  • 679 Views
  • 3 replies
  • 2 helpfuls

Resolved! Create dashboard

What will  difference 'This week' and 'Last week' display? in Dashboard creations

Resolved! Import Standard change template Issue

I'm trying to bulk import the standard change template in servicenow. I'm referring to the solution provided in this link - https://www.servicenow.com/community/service-management-forum/does-bulk-load-import-of-standard-change-templates-copy-all-the/...

Amey8 by Tera Guru
  • 602 Views
  • 2 replies
  • 1 helpfuls

com.glide.script.RhinoEcmaError: "getTypeChoices" is not defined

Script Include:        getDisplayChoices:function(value) {                            var result =[];            var legal =new GlideRecord('custome_table');            //legal.addEncodedQuery('u_segment=OH^u_active=true^u_type=Type');               ...

rajeswari6 by Tera Contributor
  • 238 Views
  • 2 replies
  • 0 helpfuls