How can we modify the tiles on the new Change Interceptor window (available with the Change Models). I need to remove the Success rate, highlighted in the attached screenshot. Tried looking through the community, didn't found much except KB0998658 wh...
I have a problem, I have a "u_demo_data" table and it has "u_import" column. I tried to use the business rule that auto-add condition "u_import=false" when the url has "sysparm_ignore_import=false". I tried the coding below in the business rule:var i...
The Activity Formatter should not be part of the title sectionand instead be moved to a dedicated section. This will provide a consistent user experience and prevent forms from becoming overly long.can anyone suggest what should be the correct placem...
Hi I have a requirement to identify attachments uploaded on an order guide from the sys_attachment table. OOB, there is no available field to identify that this attachment belongs to an order guide.
Hello, We have a new template named "Incident article" that needs to be used when creating a knowledge article directly from an incident via button. Same as with a problem when creating a know error from problem formHow to achieve this using UI Actio...
Hi, I have a requirement where there are 4 checkboxes and the user wants all of them to be mandatory. If any one of them is not mandatory the form should not be submitted and also there should be a message below all the checkboxes that the selection ...
Hi All,Please help me solve thisi was created custom table Table A extended Task table. I was added Assignment group and Business service fields in Table A list view from Task table by using configure list layout dot walking. For admins can able to s...
Hello I have two variables in the same variable set on a catalog item. The first is a select box of divisions. The second is a list collector of phone queues for all divisions. I want to filter the list collector variable depending on what division i...
Hey guys Custom flow action is not capturing in update set.what could be the reason ?
Hello, I want to create a bar type report on Metric Result Table (asmt_metirc_result) and need to Group the data by String Value. However, I cannot find 'String Value' field in 'Group by' field on the report. Please refer below snapshot for reference...
in XANADU-One of the main issues is the introduction of new Flow Designer tables, which is preventing update sets touching these new tables from being promoted to the current QA and UAT instances. Though my DEV instance is in Xanadu, and knowing it h...
Hi All,I have a client script that use GlideAjax.I want to return a value from the call back function, does anyone know how to implement this? my script:function funcationName (number) {var ga = new glideAjax('ScriptName');ga.addParam('sysparm_name',...
Hi Experts,While submitting a catalog item our end users are facing some challenges "Sorry, either the data doesn't excess or you dont have access. Cna anyone help me here. Thank you
Hi guys! We recently migrated from using Workflow to Flow design and I'm trying to create a flow that will ask for approval from manager. If the manager rejects, it will cancel the RITM. If the manager approves, it will update the RITM ticket to In-P...
What are the best pratices in ServiceNow ? Enclosing the code in the functions and following the ServiceNow best pratices and removing the log statements in the server side coding , Client side avoid DOM Manipulations adding comments in the script fo...
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