Incident Template Data not populating correctly when content contains after =

[nameisnani]

Hi Team 

 I have this below template 

I have applied this template to this incident.

if u see here after = link is not popultating 

can any on e please help me 

@Ankur Bawiskar please help me 

[Rakesh_M]

Hi @nameisnani ,

Please place your link inside the [code][/code] tags.

For example:

[code]<a href="https://dev4025xx.service-now.com/esc" target="_blank">Click here to navigate to the ESC Portal</a>[/code]

[Rakesh_M]

Hi @nameisnani ,

Please note that the link will be activated only after the comment is posted. While entering the comment, it will be displayed as raw text in the comment field.

[nameisnani]

@Rakesh_M 

Note - we are using here template please see my attached 1 st screenshot

[nameisnani]

I bit confused could you please elborate me 

for example this is the link ' https://sssn.service-now.com/spnz?id=kb_article&sys_id=987d954f1bdd75503c441f46b04bcb54 '

how do i configure inside the template 
could u please show me with my link