instance automatically rest

DhamendraB
Tera Contributor

‎04-17-2025 05:44 AM

Hi, i am doing work on my instance and got notify to session expire you need to login, then i am login with my email and password and there is option request instance and i clicked, and i am able to used PDI but custom data which i was created is deleted now need to restore PDI

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-17-2025 06:48 AM

Hi @DhamendraB 

It seems there is a PDI issue. In the last few minutes, 3-4 members reported losing their PDI. I think the same might have happened with you as well. PDI doesn't come with support, so no one can assist with this here. You can request for new PDI.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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