Instance Issue

[ServiceNow40]

I have facing issue with PDI i will try to login but it's showing "The instance is offline. Please check again in a few minutes." from the last three days.

I will attached the screen shot for reference puepose.

[Ravi Chandra_K]

Hello @ServiceNow40 

This is your PDI instance.

Unfortunately there is no support for PDI instance. Since this is happening from last 3 days its best to release and request for a new instance.

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra  

[Juhi Poddar]

Hello @ServiceNow40 

I encountered a similar issue recently, and my instance became available again after 2-3 days. I recommend waiting patiently for a couple of days, as it might resolve itself. However, if you haven't used your instance for more than 10 days, ServiceNow may reclaim it. If the instance remains offline even after 3-4 days, you may need to release the current instance and request a new one.

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar