Integration Failure Mechanism

[AneelaSravaG]

Hello,

I got the requirement to provide failure mechanism for integration which means if any integration is not working as expected what are the standard steps can be taken to reduce the impact in business and what are the counter steps to follow to get the integration running. This applies to all types of integration

Please let me know if you need any input from my end.

Thanks for your reply in advance.

Thanks & Regards,

Aneela Sravani Gopisetty

[Mark Manders]

This all depends on the integration itself. How do you know an integration isn't working? I have seen ticket creation when the number of records coming in form an integration is less than expected, I have seen alerts on systems that aren't responding, I have seen additions to integration flows that get errors from the systems they are integrating with (or alerts when the integration is down).

But your question is way to general to answer, because we don't have access to your instance. You need to check on the integrations, how they run and what kind of information you get (or don't get) if there is an issue and based on that design your logic.