integration user question

Jack62
Giga Guru

‎03-09-2025 03:12 AM

I have an odd issue relating to the setup of an integration account. When I use my username and testing via postman, the integration works. When using  new integration account I have setup, again, testing via postman, it errors with an "error of invalid block type" so I get a token fine but when pulling I get the stated error. I have ensured the account is setup is the same as my user account (other than my user account being pulled from AD) I have used another user account too and it works fine/

 

Any thoughts on what is causing this issue?

 

Thanks as always, Jack

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Shivalika
Mega Sage

‎03-09-2025 03:38 AM

Hello @Jack62 

 

This usually occurs in two scenarios -

1)permission or access issue 

2)Encryption is different

 

Now for your case, I am assuming you have given exactly same permissions - do check this. If access is just fine, then this is expected, its because your user account is being pulled from AD that there are differences in encrypted. Some systems use different key exchanges for AD users vs. local users. 

 

Fixes - 

1)If possible use AD based service based some other and try with that giving same access. 

2)Try passing "Accept-encoding:identity" in headers and see if this makes a difference in postman, this will prevent compression. 

 

Please mark my answer as helpful or accept solution if this helped you in anyway. 

 

Regards, 

Shivalika 

 

LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

YouTube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=1PnFQwdl6vY35rkB

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