Integration with Microsoft Teams Room Managed services
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‎08-15-2022 05:46 PM
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Incident Management
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‎08-15-2022 06:41 PM
Hi
You can refer to this link for your configuration :Configure ServiceNow for Teams Rooms
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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‎01-24-2023 02:11 PM
Hello,
The link above perfectly describes the steps you have to do. Don't forget to add the incident_manager role for the integration user. We have just started using it, so I don't have too much experience with it. For the moment the integartion is working as expected and we find it very useful.
Regards, Al
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‎09-24-2024 02:12 AM
The above link is to establish incident management. we are planning to do Microsoft teams Room integration for (CI and Asset Management) in ServiceNow. Is there any OOTB solution for the same