Invalid 'Dictionary Entry' record even though the selected outside Table 'Incident' is allowed.

Geeky
Kilo Guru

I am receiving below error message while adding a new field on the Incident table. Does anybody have any idea why I am getting this error?

incident error.JPG

12 REPLIES 12

Sounds like something might be wrong at the database layer. Time to call customer support.


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sergiu_panaite
ServiceNow Employee
ServiceNow Employee

Are you sure you're in the global scope?



Looks to me you're in a particular scope.


It is global



application.JPG


Hey Chuck,

I am getting following error 

Invalid 'Dictionary Entry' record even though the selected outside Table 'Contract' is allowed.
 
- One field is having two choice  Type
- Second fields having dependency on Field Type called Sub Type

When I try to remove dependency in Sub Type it is giving me above error.
Can you please help me here!

Thanks in Advance,
Hardik

@Hardik wrote:

Hey Chuck,

I am getting following error 

Invalid 'Dictionary Entry' record even though the selected outside Table 'Contract' is allowed.
 
- One field is having two choice  Type
- Second fields having dependency on Field Type called Sub Type

When I try to remove dependency in Sub Type it is giving me above error.
Can you please help me here!

Thanks in Advance,
Hardik

Any updates on this thread?