is it possible to display Captions in CSM Portal Videos

[SidduChittaragi]

Hi Community,

We have a requirement to display Captions / Subtitles and Transcripts for videos hosted on our CSM (Customer Service Management) Portal.

Could someone share insights on whether this is natively supported, or provide guidance on the best approach to achieve this?

Thanks & Regards
Siddu

[BenS24570419223]

Hi Michele, there is an option for service now to be integrated with enterprise video platform on the back end using a certified application through the store
Look at www.vbrick.com and if you have any questions, go ahead and reach out and we'll show you how the brick through service now provides captioning language translation into over 100 languages and integrated with analysis AI search

[BenS24570419223]

https://store.servicenow.com/sn_appstore_store.do#!/store/search?listingtype=allintegrations%253Banc...