Is it possible to restrict end users from accessing the UI?
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‎11-28-2017 03:00 PM
Is it possible to restrict end users from accessing the UI and just to the Service Portal?
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Incident Management
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‎07-25-2024 05:13 AM
@Jerome Walker I have a similar use case to the one you described were you able to get the UI Script to work or what modifications did you have to make?
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‎11-12-2024 08:50 AM
We have not had a chance to work on this, because of other higher priority items, unfortunately. I'm not sure when we will address this. Maybe someone else will chime in. Apologies,
Jerome
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‎08-28-2025 02:37 PM
Thanks Jerome, this works.
Just be sure not to block yourself out of your own instance in case you don't have the itil role (otherwise you'll have to impersonate/ask a user with both admin and itil roles to undo the action...Christen Mitchel on a PDI 😅)
Could this UI Script be heavy and impact performance a lot?
