Is ITIL role is required to take assessment (asmt_assessment_instance) and to visible RITM

[Ramu8]

Hi Team,

Even through Due date is passed the state is not moved to cancel 

am aware that OOB  there is job runs every 30 days as per kb https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0676810

but I didnt find the JOB

and what is the exact role required to take assessment
what is the exact role required for visibility of RITM

[Dr Atul - LNG]

No, the itil role is not required to take an assessment, but it is generally required to view general Requested Item (RITM) records in the backend.

[Ankur Bawiskar]

@Ramu8 

no role is required to take assessment or survey assigned to you

the job is present in "sys_trigger"

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @Ramu8 

The Out of Box Schedule Job called Cancel Expired Assessments runs every 30 days. 

Link of this Job: https://<your_instance_name> .service-now.com/now/nav/ui/classic/params/target/sys_trigger.do%3Fsys_id%3De8785d109f233100736af84bc42e70ab%26sysparm_record_target%3Dsys_trigger%26sysparm_record_row%3D2%26sysparm_record_rows%3D11%26sysparm_record_list%3DnameCONTAINScancel%255EORDERBYname

There is no additional role is required to take or fill out assessment questionnaires or surveys that are assigned to you but to see RITM in Native UI, you need itil Role. 

Another helpful KB on same context: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1702814