Is there a table built for US States and Canadian provinces?
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07-17-2017 10:23 AM
I am looking to add a State field to a field - I have the City and Zip field as these are just strings but I was hoping to use a choice based field for the State or Province. Is there a table in ServiceNow where this is kept or do you have a resource where the best table can be downloaded and loaded into ServiceNow?
Thank you for any guidance!
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07-17-2017 12:18 PM
Locations are stored in cmn_location table, but I think it doesn't contains all US/Canada locations. You will probably need add them or import them:
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07-17-2017 01:00 PM
I know of no pre-defined table that is included "standard" with ServiceNow. You will probably have to build a table to reference (as you suspected). Here are a couple of sources of information to help you...
https://simple.wikipedia.org/wiki/List_of_U.S._states
https://simple.wikipedia.org/wiki/Provinces_and_territories_of_Canada

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12-14-2017 07:34 AM
You might want to look at the table sys_report_map it has all the State data for the USA and Province data for Canada. It is used for the Map reports but could also be used as a source for populating the state and province fields.
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11-07-2018 06:54 AM
I used this and then a reference qualifier to get the values that I wanted. Thanks for the share. Was about to build a custom table to accommodate!