Issue in workflow

[avinash1289]

Hi Team,

we have issue in workflow , unable to move from left to rightthe variable ( please reffer to the screenshot)

[Tanushree Maiti]

Reason: The "Variables on Task Form" field has a maximum character limit of 4000.

Issue: Not all available variables can be added to the Task Form within a Workflow due to this limit.

Proposed Solution: Increase  4000-character limit for the "Variables on Task Form" field.

Refer:  https://www.servicenow.com/community/developer-forum/workflow-task-activity-some-variables-not-movin...

[Anupama Singh1 · Accepted solution]

Hi @avinash1289 ,

The “Variables on Task Form” field in the Catalog Task workflow activity has a maximum character limit of 4000.

• When many variables are selected, Servicenow stores them as a comma- separated string.
• Once this string exceeds 4000 characters, Servicenow silently blocks moving more varaibles from AVAILABLE to SELECTED.
• No error msgs are shown - it will just look like UI is broken

This behavior is documented and confirmed by ServiceNow Community threads. Please refer link -

https://www.servicenow.com/community/servicenow-impact-forum/workflow-variable-limit/td-p/2794867

Hope this resolves your issue 😊Mark  this correct and close the thread if it helped  👍