Issue with Catalog Client Script to set location

[Kasia5]

Hi All,

I have an issue with my Catalog Client Script related to set the location in Single Line Text variable based on user's location from another variable ('requested_for')

Currently it looks like:

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    //Type appropriate comment here, and begin script below
    var affectedUser = g_form.getReference('requested_for', doAlert);

    function doAlert(affectedUser) {
        if (affectedUser) {
            g_form.setValue('requested_for_location', affectedUser.location);
        }
    }
}

and it was working fine my 'requested_for_location' field was a Reference field not a SIngle Line Text field.

When it is a Single Line Text filed then it gives me a sys_id value,,

Do you know how can I chnage the script to receive 'normal' string value in this Single Line Text field?

Thanks in advance for help!

[Peter Bodelier]

Hi @Kasia5 

Try this:

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    //Type appropriate comment here, and begin script below
    var affectedUser = g_form.getReference('requested_for', doAlert);

    function doAlert(affectedUser) {
        if (affectedUser) {
            g_form.setValue('requested_for_location', affectedUser.getDisplayValue('location'));
        }
    }
}

[Danish Bhairag2]

Hi @Kasia5 ,

Can u try using this 

g_form.getDisplayBox('<field name>').value;

Please mark my answer helpful & accepted if it resolves your query.

Regards,

Danish Bhairagdar

[Ankur Bawiskar]

@Kasia5 

you cannot dot walk 2 level using getReference and also getDisplayValue() I doubt won't work in client side.

So you need to use GlideAjax only as the last option

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Peter Bodelier]

Hi @Ankur Bawiskar,

I thought that as well, but it just works 😄