IT Capacity & Performance Management

Marida LH
Tera Contributor

Are there any IT Service Providers, with multiple customers, who are using ServiceNow for IT Capacity & Performance Management (i.e. of CIs, Services). I am not after capacity management of human resources.

 

Questions:

1. Which version are you on and and are there specific extras (e.g. plugins) that you need to use?

2. Would you mind sharing how you are using it, on a high-level?

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