ITSM Process Guide for Incident Management, Problem Management, Change Management, Request Managemen

Sunny14
Tera Contributor

Hello Team,

Can anyone help me find the link to the ITSM Process Guide for Incident Management, Problem Management, Change Management, and Request Management? 

 

Thanks,

 

Sunny

1 ACCEPTED SOLUTION

Dr Atul - LNG
Tera Patron

Hi @Sunny14 

 

So easy mate

 

Go to https://nowlearning.servicenow.com/nowcreate

3rd Tile -- Asset 

Search for Incident Management, Problem Management, Change Management, and Request Management?  one by one

and your life is easy. 

A standard and authentic place for SN docs.

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6 REPLIES 6

Hello,

May I ask you to share the document with me?

The link to Now Create doesn't work now.

My email dingam126@gmail.com

 

Thanks in advance!

 

Amanda