Jira On premise to servicenow integration via Webhook

[Suvedha]

Hello all,

We are integrating Jira server and ServiceNow using Jira Spoke. We are using Mid server for connection. I Am able to create issue using JIRA spoke only by username + Password, If I give API token in password place it giving error as 'Unexpected Token'. So I am using Username and password combination for creating the issues.

While in Callback URL, I have created JIRA Webhook registry. I am not sure about Token. What we have to give in place of Token?

After configuration how to check whether JIRA is hitting the ServiceNow or not. How to validate the call back URL is correct or not?

Thanks in advance.

Regards,

Suvedha

[Akash Singh2]

Hello Eric,

can you please let me know the workaround you implemented for this. I am facing similar issue and unable to resolve it.

Thanks

Akash