Knowledge article template field style issues

JohnnySnow
Mega Sage

‎12-20-2023 09:24 PM

Hi Team,

 

I have created a new knowledge article template which has 3 fields. I have set the field styles for each of this fields as "font-size:12px; font-family:Courier New;" but when a user creates a new article and manually changes the font style size, then it overrides the above field style that I have set.

 

Why is this happening, is there a way to override this and continue to use my style?

My basic requirement is to have at least the font family set to "Courier New" to maintain consistency across articles.

 

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2 REPLIES 2

Suleman
Tera Contributor

‎12-20-2023 11:55 PM

Search for *knowledge in the table content_css.list you will find the Style Sheet using for knowledge articles, you can modify that.

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Elliot Acosta
Tera Contributor

‎12-19-2024 07:06 AM

I wanted to see if anyone had any additional feedback on this. Originally the field style I created for that particular field was enforced despite any manual changes but the past month or so I am expecting the same as the OP does. Users can manually change the style 

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