Knowledge article template selector Configuration

YunusShadman
Tera Contributor
I need to change the order and rename the items in the Article Template selector for kb_knowledge. In the current version, I can do this by clicking the Edit Interceptor button and rearranging the order and names. However, these changes do not apply to the updated version (accessible via the link at the top of the form). Is there any way to modify this in the updated version?
Navigation : Open kb_knowledge table > click on New button > click Edit Interceptor

YunusShadman_0-1767879535222.png


Updated Version after clicking on the url :

YunusShadman_1-1767879581437.png

 

1 ACCEPTED SOLUTION

Chaitanya ILCR
Giga Patron

Hi @YunusShadman ,

Those two are implemented much differently 

1 is interceptor(1st one) and the other is the UI page(2nd one)

ChaitanyaILCR_0-1767880463657.png

the logic of order is written in this script include and this method

ChaitanyaILCR_1-1767880514150.png

 

if you want to make any changes you can create a method with same name in this script include and write your custom logic of order

ChaitanyaILCR_2-1767880567125.png

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

 

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5 REPLIES 5

SDas269
Giga Contributor

Hi @Chaitanya ILCR ,

If we write the logic in the Script include will that work in knowledge center workspace as Normal UI that is working but not working in Knowledge center workspace.