Knowledge article templates should be visible in alphabetic order.

Gayatri0506
Tera Contributor

‎05-15-2024 11:07 AM

Hi Team,

My requirement to show the kb article templates should be in alphabetic order in interceptor page in ServiceNow.

Any suggestion how can i configure this functionality.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-15-2024 12:12 PM

Hi @Gayatri0506 

 

I doubt we can set them in alphabetic order, also after/in  D.C. Release  SN is deprecating the knowledge home page and redirecting to the the portal.

 

You can check in knowledge property but doubt it can be easily achievable. 

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Dr. Atul G. - Learn N Grow Together
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