Knowledge articles - Small text when editing?

[Sanna]

When creating a knowledge article in edit mode, the text always appears very small in the editor. Is it possible to add a zoom function to the toolbar so that the text can be enlarged without having to change the browser zoom settings or the font size?I have attached a screenshot as an example.

[Dr Atul - LNG]

increase font size is only option.

[Tejas Adhalrao]

Hi @Sanna   ,

also you can use coding to edit your article 

1) select source code option

2) this will open your aticle as HTML and Css , you can change css here and save 

If this helps, please mark it helpful or accept it as the solution.

Regards,

Tejas

[Tanushree Maiti]

Hi @Sanna  

Is it showing you very small only during editing and once   knowledge article is published , the font is fine with you?

If this is the case, I will suggest you to use Fullscreen mode - It will expand the editor to occupy your entire screen. 

[Sanna]

Hi @Tanushree Maiti . Yes, the issue only occurs when the article is checked out and opened in edit mode. The text becomes very small in the editor. Once the article is published, the font size appears normal.

We have also tested Fullscreen mode, but unfortunately it does not make the text larger while editing. The editor still displays the text in a very small font size.

[Tanushree Maiti]

Hi @Sanna  

I tried to replicate your issue at my end but before and after checkout of Knowledge article , font size is showing same at my end.

Could you confirm whether your browser's  zoom level is set to 100 % which is default.

If yes, in that  case , your issue can be fixed only by increasing font size in the editor.