knowledge articles to vi visible as per the record domain for search.
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‎08-12-2024 11:41 PM
There is a search button where the short description field ends in incident record. Now, the requirement is when we click on that button, the knowledge articles that appears should be from the same domain as the incident.
Example: If incident is in TOP Domain then the articles from TOP Domain only should be visibile.
Can anyone please guide on this?
Thanks in advance!!
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