Label Printing:- End user details from a Request or Incident

[jonathangilbert]

Hi All,

I have only seen a handful of questions regarding this, but no real resolutions. What I would like assistance with is when a end users come to the Service Desk to leave their equipment, I would like the technician to be able to print a label directly from the request or incident form ( using a "UI Action" button and populate the fields automatically that would contain the following:-

Caller Name

Request/Incident Number

Barcode (to take technician to request/incident)

Short Description

Date (when printed)

I have installed the barcode generator from share.servicenow, but that doesnt give me what I am after

Many Thanks

[sethivarun]

Hi Jonathan,

Something like this?

[jonathangilbert]

Hi

That is exactly what Im after!

Many Thanks

Jonathan Gilbert

IT Service Development Manager

IT Services

Tel: 0116 264 4481

Mob: 07718 318276

<http://dunelm.com/>

Dunelm (Soft Furnishings) Ltd

Watermead Business Park, Syston, Leicestershire, LE7 1AD

Shop online at dunelm.com<http://dunelm.com>

[jonathangilbert]

Morning Varun,

Have you got something similar in place already, how do I go about configuring?

Many Thanks

[Marcel H_]

I have just been presented with a very similar requirement, and would really like to see if anyone has a good way to do a label like that.