Resolved! Data upload changes captured
Hello Team, As per OOTB functionality, data will not be. Is there any way? Thank you, Your help will be appreciated.
Forum Posts
Update RITM worknotes after data import and Close complete the RITM
I have created a Catalog Item for automating the data import of devices in the alm_hardware table.Import set table name : u_gito_in_stock_device_upload 1. Created a Catalog item2. Created a data source and transform map3. Created a scheduled import4....
Need to update the records to false, but it takes mare time to update the records using BR.
A (function executeRule(current, previous /*null when async*/) {var gr = new GlideRecord('customer_contact');gr.addQuery('account', current.sys_id);gr.query();while(gr.next()){gr.u_customer_admin = false;gr.update();} })(current, previous);
How to hide "Requested For" on Request Summary page on Service Portal
Does anyone know how to hide the "Requested For" column in the Request Summary page on the Service Portal? I can't seem to find the option to hide it.
Validate the login user is member of user criteria group
Hi All,I need to validate the login user is member of the user criteria groups.Here one custom table is there , we have 2fields one is referenced to user criteria table.So here I need to validate login user is part of that group or not.If yes then I ...
Required script in flowdesigner to get requestor manager name in watchlist.
My requirement is i need to get one user(mentioned in code as alias id) and requestor manager name in watchlist. Iam creating a catalog form, so when a requestor opens my catalog form ,in ritm watchlist his manager name should come. In my catalog fo...
Resolved! Cart Layout - Remove Delivery Information Field
Hello, I am attempting to remove the Delivery Information field from the Employee Center Order Confirmation Window (screenshot below). I'm trying to change this from the Cart Layout of Cart Preview Screen (Two Step). I have unchecked Requested for, ...
Service catalog separator missing after the upgrade
Hi ServiceNow Community DevelopersWe created a catalog item with no name to use a as separator in the list of catalog items. I had an icon which is what was getting display as shown in the attached "Catalog item with a separator" screenshot. Note the...
Need help tp modify ref qualifier to fetch values
Hi All, My Requirement is that i have a lookup select box variable with the reference qualifier as "javascript:'u_catalog_item=a255e73b87fb9d90d82afcc6cebb3561^u_key=gcp_costcenter_name^u_active=true^u_parent='+current.variables.line_of_busines...
How to get requestor manager name in watchlist. Using flow designer script.
I need two persons names in my watchlist. One person is (so and so alias id) so i have written code for that. var nameString = '';var gr = newGlideRecord('sys_user'); gr.addEncodedQuery('alias id'); gr.query();while(gr.next()){nameString += gr.name +...
Flowdesigner to get watchlist user and requestor manager name.
So i created a group with a user and manager. This needs to be visible when a requester open catalog form then in ritm manager name should be visible.I have written script till here in flow designer. var nameString = '';var gr = newGlideRecord('sys_u...
Resolved! request incident for non servicenow user
Hi everyone, can we opened a ticket for a person who don't have a servicenow account if yes what methode should i use to identify the user here
Flow designer for how to get requestor manager name.
How can we get requestor manager name using flow designer script.
Override Hint information in Incident Change and Problem tickets
Hi,I've few fields in Incident Form like Assignment Group, State, Number, Configuration Item, Opened by etc. I wanted to update the Hint information for these fields on Incident Form only. So, I tried through Configure Label. After updating the Hint ...
How to make Catalog Item only available through Order Guide but not as Independent Item
HelloI want to make catalog items to Hide as Independent item but available through Order Guide.Can you please recommend a solution on how to achieve this? Thanks
