Large numbers

[PBME]

In connection with the SMTP migration, we are working on getting ServiceNOW to capture data from MailJet with email status. The task is to get a ticket when an email fails delivery.

We have encountered a frustrating problem: Each email has a unique number. This number is delivered from MailJet as an integer via a JSON, which contains various information.

We need this number to retrieve the information required to create a ticket in ServiceNOW. Unfortunately, this number is large, causing ServiceNOW to round it off. 

[Ankur Bawiskar]

@PBME 

how is the data looking in JSON?

If you are receiving JSON then ServiceNow should not round off the number

share the configurations, screenshots, scripts etc

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