link unfurling error while designing Virtual agent topic

Evan2
Kilo Guru

Hi All

 

We are working to roll out virtual agent for our system. For this I am designing my greetings topic. In which when user selects Password Reset/Account unlock we are getting below error-

"[PREVIEW ONLY] subflow global.link_unfurling was called. Please view execution details in Flow Designer using context ID adb313603b05999079c75a6ea5f22ae9."

This error we are getting when we are including a link which directs external URL.PFA the screenshot for reference.
Please help us to sort this out.

@Ankur Bawiskar 

@Harshvardhan 

 

Regards

Evan

3 REPLIES 3

Lynda1
Kilo Sage

That message is not an error, it appears when you test a topic in the designer.

Here is the message from one of our Topics,  this message goes not appear to the end-users. This threw me off when it started appearing and discovered it is more of a FYI for the Topic designer

find_real_file.png

raghavadev3
Tera Contributor

set com.glide.cs.enable_link_unfurling in system properties to false

Hi @raghavadev3 - we get a similar error however slightly different.

Do you know how we could resolve this?

 

DanielR2_0-1721895785664.png