List Collector view in service portal.

[Lakshmi56]

Created a catalog item with one of the variable as Users which is of type List Collector.

In native view, it appears as expected but in portal it is showing as reference field.

How to achieve this slush bucket view in portal.

Portal view:

[Community Alums · Accepted solution]

Hi Lakshmi,

The slushbucket type view of the list collector is not available in the service portal. I think your options would be to use the default glide list view or use a ui macro variable with a custom widget that looks and works like a traditional slushbucket. You could then use that widget to populate a hidden list collector variable.

You could make use of Reference qual. It's now supported for list collector and on SP as well.

Filtering on the List Collector or SlushBucket variable in Helsinki

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[Community Alums]

Hi Lakshmi,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

[Valmik Patil1]

Hi ,

I don't think we can add slush bucket on portal view 

I found two knowledge in this issue which can help you

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724441

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0635149

Please let me know if you need any other help

Thanks,

Valmik

[Aman Kumar S]

Slushbuckets are not available in service portal view by design, you will only have a list collector view there.

In Native UI, you have two options, either to have as slushbucket(default) or as glidelist, which is commonly seen on incident form as watchlist.

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂