Report on Application to Server Mapping
Hello, How can I pull out a report with the details of applications to CI (Server) mapping?My requirement is to identify which all applications are related to/ installed/ mapped on which server.
Forum Posts
Resolved! Hardware Models and Import Sets
Hi,I am currently configuring the Asset Management and Configuration modules Service Now Geneva in preparation of the CMDB implementation. I seem to be having difficulties with Hardware Models when importing. Initially, I had imported all of our Hard...
Attachment is missing in RITM
Hi Guys,Am facing issue with attachments in requested items.I have a variable of type macro(its a custom macro to upload attachment).When i attach any file while ordering an item,it's not getting shown in requested item.I tested it in personal instan...
API to get display name of all tables in sys_dictionary.
1.What is the api to get all names and displaynames of all tables in sys_dictionary ?For eg There is an Incident(incident) table, where 'Incident' is displayname and 'incident' is table name.How to get all display names and table names from sys_dicti...
Resolved! When I consume a consumable it shows up in my Assets. Can I choose to not show consumed?
Hi Everyone,I've been tasked a project to clean up stock rooms and create rules. It seems that when I use a consumable, it shows up in consumable assets as consumed. I would prefer to not see it if possible. Is there any way to keep it in the table f...
Resolved! Redirect Failed message
Helsinki Patch 4Enabled Multi-Provider SSO plugin and configured the settings. The test connection button works to confirm that the settings are correct. When I go to the Instance in IE, I get our company's login screen, enter my credential...
Resolved! Can't Create a new SDLC Release or Sprint?
Following the instructions in the Wiki our admin team is unable to create new Releases or Sprints in either the SDLC or StartNow applications (they reference the same objects from two places)We can create and manage new Stories, Enhancements, and Def...
What Are Best Practices for MOP Backout Plans
I understand the MOP to be a set of steps that are taken is each area of preparation, implementation, validation and back out.Operations staff often provide a MOP back out plan as simply, "restore from backup" or "rollback changes." Another oft-used ...
Resolved! Domain Separation: Form/Form Section Override: undo?
I have a domain separated instance. Most changes occur at TOP so they can roll down to the domains. Whenever a change is made to a form when inside a specific domain, it pops up 2 messages: 'A new 'Form Section' has been inserted to override '<module...
OAuth setup where ServiceNow is the EndPoint for an outbound REST message
I have read through brzinter Post: How to Setup OAuth2 authentication for outbound RESTMessageV2 integrations and his Blog Post: How to setup OAuth2 authentication for RESTMessageV2 integrations and successfully completed the suggested setup ...
Activate a new language
Hi I'm working on translating some of the Request module. I have followed all the articles in the ServiceNow wiki, but I can't see how to activate a new language - a language I create myself.The wiki just ends with 'click submit'...How do I activate ...
Service Catalog Request baseline workflows missing
Hello, I am beginning to build the my first project that involves the Service Catalog sc_request and sc_request_item tables.I have noticed that in our instance, we don't have the baseline workflows "Service Catalog Request" or "Service Catalog Item R...
Resolved! Which file retrieval method to create a file type data source for a scheduled import of a csv from a linux server behind firewall inside company network?
I don't know much about networking to decide on an ideal file retrieval method for a file type(CSV) data source. I will be receiving a feed file(csv) for daily department update, on a Linux server which is within the company's network. Which file r...
Omit filter condition
Hi There,I have come across this old article from 2008 but after testing am unable to get it to work."I changed the module to be a type URL from Parameters, put in the URL and added '&showFilter=false' to the end of it. Then in the List Control Filte...
ServiceNow - OKTA integration
hi All,I have a question regarding ServiceNow - OKTA out of the box integration.I see that the fields from OKTA can be mapped to ServiceNow on a 1:1 basis and user provisioning is done. Question is how we transport the information on reference fields...
