HI All, could you please help me with the below issue. issue : after RITM get created in service catalog,the generated tasks are not showing up in tasks Related list . if i right click on page and select "Toggle Domain" option the tasks are getting ...
Hi All, Question on SLA's. Is is a good practice to have SLA on RITM table ???
I have two different table table1 and table2 ,there is a choice field which is same in both the table and there choices also same. I have a requirement if the value of choice field in table1 is updated then the same choice get automatically updated o...
Hello Everyone,Thanks in advance, Recently we got a requirement to Change the text of the close browser page alert to change Text. when we have cart items in it. I tried Customizing and Overriding "spSCNavStateManager" and changing the alert message ...
we have a situation in production instance that RITM still in progress even if the task is closed,how to rectify what has happened and solve this?
I have Created "Send Survey" Button Incident form and set condition as you can see below screenshot. But here I'm trying to trigger survey manually so I mad trigger condition false. Survey has to triggered when I click on "Send Survey" button on inc...
I am looking to create a Change calendar/schedule which combines three areas; the actual Change calendar/schedule view but also want to be able view the blackout windows and maintenance window on the calendar/schedule. I was thinking this could possi...
Hello Experts, In my instance one of BR there is condition 'current.watch_list.changes() && !current.comments.changes()'I understand that changes() is GlideElement method.I want to know what is the meaning of !current.comments.changes() Does it mean...
Hi Friends, I have a reqirement like populating 4 list collectors based on reference field. There is mapping b/w refrence field and list collector table. Here my requiremnt is how to arrange 4 list collector values in alphabetical order. Variable at...
Hi Friends, I have business rule on update on change rquest,which checks for the check box selected.If check box is selected, it will throw error message with hyperlink. This hyperlink redirects to some catalog item form.Here i want to set catalog va...
I want to set today's date in one of the date field. I know through script. But I don't want to use script as It is works for number field in Incident Table. ex Javascript:getNextObjNumberPadded(); is there any logic to do in table configuration for...
I have two reports currently, one querying sc_req_item, the other querying sysapprova;_group but I want to present the data all in one report. Is this possible? Criteria for sysapproval_group report is "Assignment group.Name starts with "stringA"" a...
In the Change request normal work modifications were made to skip the Schedule state and move to Implement. Everything is working and progressing and noticed that the Actual Start and End dates are not updating as they should. I need help to find whe...
Hi, Need working example of html//<sp-editable-field editable-by-user="data.isLoggedInUsersProfile" table="sys_user" table-id="data.sysUserID" field-model="data.sysUserModel.department"on-change="onChangeCompany" on-submit="onSubmitCompany">...
How to generate random numbers based on conditions? Scenario: The Quality check rules runs on these parameters: -->If Quality check is true , it will go inside and check below conditions. Threshold limit : It will be amount based limit. All requests...
