List Collector view in service portal.

Lakshmi56 · ‎07-14-2022

Created a catalog item with one of the variable as Users which is of type List Collector.

In native view, it appears as expected but in portal it is showing as reference field.

How to achieve this slush bucket view in portal.

Portal view:

Community Alums · ‎07-14-2022

Hi Lakshmi,

The slushbucket type view of the list collector is not available in the service portal. I think your options would be to use the default glide list view or use a ui macro variable with a custom widget that looks and works like a traditional slushbucket. You could then use that widget to populate a hidden list collector variable.

You could make use of Reference qual. It's now supported for list collector and on SP as well.

Filtering on the List Collector or SlushBucket variable in Helsinki

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

View solution in original post

Aman Kumar S · ‎07-17-2022

Hey,

Didn't hear back on this.

Is your issue resolved? If yes, feel free to mark helpful/correct, so it will be helpful for others looking for similar query.

Best Regards
Aman Kumar

Ankur Bawiskar · ‎07-14-2022

Hi,

that is the platform behavior for list collector on portal.

You cannot change that behavior as other members have suggested.

Please inform your customer about this platform limitation.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader