List view displaying false value while form view displays true value.

[Neetu2000]

Hello all,
We have one requirement where we want to display field value as "true" when assignment group "abc".
Currently this is working fine on the form view but when we check on the list view the field value is shown as "false".
(and this has been achieve through UI Policy)
Note : Sometimes case records are being created via the inbound action.
Please check attached image here resolution field value is showing false value while in the form view it is showing true value.
Thanks in advance.

[Sandeep Rajput]

Are you sure about the field which is shown in form view is same as the field shown in the list view? As I personally never observed any field showing one value on form view and a different value on list view.

I suggest you to export the XML of record and check if the fields shown on list view and one shown on the form view are different. 

[Neetu2000]

Yes @Sandeep Rajput the field which is shown in form view is same as the field shown in the list view.
It is working fine when I create a new case or when I update the case it is showing same value on the list and form view.
But when case is getting created via the inbound action at that time form value is showing correct value as "true" but in the list view it is showing as a "false"

[Sandeep Rajput]

@Neetu2000 will it be possible for you to share the inbound email script, speically the part where you are setting the value of "First contact resolution".

[Neetu2000]

As I mentioned before I have approached this requirement via UI Policy