Logged in user for watchlist

[Natahlie Nativi]

We added a watchlist in the sc_req_item ticket_configuration. We wanted that only the logged in user will be the available choice. It works for admin users but for a specific user it doesn't. 
User has a write access for the watchlist field.
admin

non-admin

[Ankur Bawiskar]

@Natahlie Nativi 

But OOB watch list is not allowed in standard ticket fields, that could be the reason it's not working as expected

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Natahlie Nativi]

@Ankur Bawiskar 
Good day! This is already solved. 
The specific users can't access the choices since the watchlist is showing the name and email in the choices. The specific users don't have access to sys_user.email field.
What I did was, I add the field attribute "ref_ac_columns=name" to just show the names of the user.

[Ankur Bawiskar]

@Natahlie Nativi 

that's what I also informed some access issue

If my response helped please mark it correct and close the thread so that it benefits future readers.