Lookup not working as expected - Catalog Item conditional questions - Workflow Issues
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-11-2025 08:43 PM
Scenario
I've setup a request form with 2 conditional questions.
"Application Type: IT Admin Application or Business Application"
If 'IT Admin Application' is selected then make 'IT Admin Application' question reference list visible.
If 'Business Application' is selected then make 'Business Application' question reference list visible.
What I am trying to achieve
Within workflow studio I'm looking to do the below look up to source the answer to one of the two questions above.
My Issue (I am the problem)
No matter how i seem to configure it, it will always show the value of 'Business Application'.
If i remove Business application from the condition it will give me everything i need for "IT Admin Application". However i need to be able to get the value of both questions even though only one of them will have an answer attached to it.
Any suggestions?
- Labels:
-
Request Management