Make Assignment read only based on the form selected
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09-11-2024 04:02 AM
Hi
Want to make the Assignment group read only when a catalog item selected and for admin it should be editable
can anyone help me with this
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09-11-2024 04:07 AM
Hi @DSV22
Not sure what is your exact requirement but to make field read only you can use UI policy and for admin part you can use BR or ACL
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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09-11-2024 04:13 AM
Requirement: I have Record Producer named Service Application when I use the form and raise an incident then the assignment group should be read-only, but for the admins it should remain the editable.
I belive the requirement is clear now.
Can you please suggest me how this willbe possible.
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09-11-2024 10:11 AM
Hi @DSV22
You want to make this field read-only at Native view right?
Try this way
@Sandeep Rajput @Community Alums correct me if i m wrong.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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09-11-2024 09:27 PM
I tried with the above conditions but Not working