Make change request form "Post Implementation field editable after change request is closed complete

sneha Jvalageri
Tera Contributor

Hi All,

We have an issue. Please help us to make the change request form field "Post Implementation Review" field editable even after the change request state and stage is closed complete.

 Please do email me if you have a solutions.

Thanks in Advance

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sneha Jvalageri 

 

As my understanding your are referring to PIR task not the field on form level? May I know what is the use case to make it editable even after change is closed. 

 

You can do this via UI Policy. 

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Dr. Atul G. - Learn N Grow Together
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