Make Email Notification visible in work notes

[Linda Eju]

Hello, 

How do i add email notifications to the work note of an incident record.I have included it in the filter activity, i still cant view email notification in the activity 

[Aman Kumar S]

Check below property:

glide.ui.activity.email_roles

Sent emails don't display in the activity stream for certain users

Another thing to check:

Sent/received emails are not updated in Activity log for Incident

[Aman Kumar S]

@Linda Eju 

Is your issue resolved?

If yes, Feel free to mark correct, if your issue has been resolved, so it ends up in solved queue.

Will be helpful for others looking for the similar query.

[PrashantLearnIT]

Hi Linda,

All fields on the activity list display in alphabetical order by default. You can change the order that fields appear on the form by using the Configure available fields option in the activity formatter.

Procedure

1. Open the filter by clicking the activity filter icon () in the Activity header.
2. Select the fields for which you want to display activity.
   Fields are added or removed dynamically as the selection is made.
3. Click the activity filter icon again to close the filter.

Best Regards,

Prashant

If my answer helped you in any way, please mark this answer as helpful and correct.

[Juli_n]

Hello Linda,

start adding  "Sent/Receive emails" into available activities in your "Filter Activity" button

Regards