Try this:
UI Action:
Name: Close Task
Table Catalog Task [sc_task]
Order 100
Action Name close_sctask
Active Checked
Show Insert Checked
Show Update Checked
Client Checked
Form Button Checked
Application Global
On Click closeSCTask()
Condition current.state ❤️ && current.approval != 'requested'
Script
//ensure that assigned to is required.
function closeSCTask(){
if (g_form.getValue('assigned_to') == '') {
g_form.setMandatory('assigned_to', true);
g_form.showFieldMsg('assigned_to','Assigned to is required when closing a ticket','error');
alert('Assigned to is required when closing a ticket');
return false;
}
If you want to make anything else mandatory (Notes, Phone number etc) just copy the text and add it after the last "}" but start it off with if as such:
//ensure that worknotes are required.
function closeSCTask(){
if (g_form.getValue('work_notes') == '') {
g_form.setMandatory('work_notes', true);
g_form.showFieldMsg('work_notes','Work Notes are required when closing a ticket','error');
alert('Work Notes are required when closing a ticket');
return false;
}
//ensure that assigned to is required.
if (g_form.getValue('assigned_to') == '') {
g_form.setMandatory('assigned_to', true);
g_form.showFieldMsg('assigned_to','Assigned to is required when closing a ticket','error');
alert('Assigned to is required when closing a ticket');
return false;
}
