Manager, Location and Department fields are blank after users are pulled from Azure to Servicenow

[devendranarun]

Hello Experts,

We have pulled users from client's Azure directory and all users are showing up in user table in Servicenow.

But Manager, Location and Department fields are empty in Servicenow.

Thanks,

Arun

[Danish Bhairag2]

Hi @devendranarun ,

How is the data being pulled?

Is there a transform which sets the data in target table?

if yes can you please check if in the staging table whether the data is coming for those fields or not. If yes u need to check the field mapping or script via which data is populating in target table. If the data is not coming some issue from the way u pulling the data.

Thanks,

Danish