Map Service offering based on Users
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06-18-2024 10:32 PM
Is it possible to Map Service Offering based on Users ? If yes, How on an environment where CSDM is not completely implemented ? so that it will be easier to select them during incident creation.
Department field is empty and not mapped with any users
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06-19-2024 06:33 AM
Hi @Haripranvam
Yes , but you need to explore more, As far as I Know there is related tab in CSDM called relationship and subscribed by user.
HOpe it will be helpful.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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