Metrics not working

[srujana2]

Hi All,

I have created Metric definition on my incident table for incident state field it is working fine and calculated duration in Metrics(incident related list and metric definition)

But in my custom table it is not working i have created same but it is showing empty..

Any script needed, how to achieve this..

Thanks in advace

[Michael Fry1 · Accepted solution]

Sounds like your custom table isn't extended from Task. Therefore you need to duplicate this business rule: metrics events - on the Task table. Then change the table on the BR to your custom table.

[ReddyvariT]

it only works for task table and its child tables if you want to add metrics to custum table you need to duplicate the metric events BR in metrics  Business rule .