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01-31-2022 02:54 AM
Hello,
We've added a contextual search for catalogue items to a catalogue item (Miscellaneous Request) to try to help users search for a request that is more suitable before submitting the generic Misc request.
This is all working fine, however I was wondering how to add text to the order button which appears in the search results?
When using this function in the portal it simply displays as a button with no text:
However if I do the same within the Service catalogue in ServiceNow UI it displays the word Order:
I've found that the contextual search function on record producers displays the button with the Order text however any catalogue items with a contextual search do not.
Thanks!
Solved! Go to Solution.
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03-28-2022 05:59 AM
Logged with ServiceNow support who have confirmed a problem has been created for this which has been fixed in Tokyo.
Workaround is available in this KB article: KB1000915 - Search action button is visible without label on record producer results when show on ne...
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02-16-2024 04:20 AM
Button without label showing on contextual search because of missing 'Search Action Configuration'. To add search configuration right click on any label field and select configure list control. Click on Enabled edit button on form to edit it. if omit edit selected then unchecked this box and update this record.
Again, go to record producer configuration and check edit button available. And order action UI and update it.
Order button will display on search context.
